وظائف السعودية Call Center Supervisor - Pioneers outsourcing company 2021 - وظائف السعودية

وظائف شركات كبرى فى السعودية احصل على افضل فرص العمل فى السعودية

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الأحد، 26 سبتمبر 2021

وظائف السعودية Call Center Supervisor - Pioneers outsourcing company 2021

مطلوب للعمل فى السعودية Call Center Supervisor - Pioneers outsourcing company
 وظائف فى السعودية

  • Assist in the formulation of targets for individuals and teams
  • Hire and onboard new employees
  • Answer questions from staff and provide guidance and feedback
  • Anticipate escalation and take over calls when needed
  • Devise ways to optimize procedures and keep staff motivated
  • Measure performance with key metrics such as call abandonment, calls waiting etc.
  • Ensure adherence to policies for attendance, established procedures etc.
  • Keep management informed on issues and problems
  • Prepare monthly/annual results and performance reports

Job Details

Posted Date: 2021-09-26
Job Location: Riyadh, Saudi Arabia
Job Role: Customer Service and Call Center
Company Industry: Telecommunications; Banking

Preferred Candidate

Career Level: Mid Career
Nationality: Saudi Arabia
Degree: Diploma


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