Contact Center Supervisor وظائف السعودية - وظائف السعودية

وظائف شركات كبرى فى السعودية احصل على افضل فرص العمل فى السعودية

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الأحد، 26 ديسمبر 2021

Contact Center Supervisor وظائف السعودية

مطلوب للعمل فى السعودية Contact Center Supervisor
 Contact Center Supervisor وظائف فى السعودية

  • Manages and oversees a team of call center agents.
  • Motivates and supports agents through feedback and communication.
  • Measures KPI’s like inbound calls, call waiting, and call abandonment.
  • Assists with taking agents’ calls if they can’t handle the workload.
  • Improves quality of results by recommending changes.
  • Provides product/service information by answering questions and offering assistance.
  • Keep track of employee attendance, and make sure work procedures are complied with

Job Details

Posted Date: 2021-12-26
Job Location: Khobar, Saudi Arabia
Job Role: Customer Service and Call Center
Company Industry: Telecommunications

Preferred Candidate

Career Level: Entry Level
Nationality: Saudi Arabia
Degree: Bachelor's degree

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Contact Center Supervisor وظائف سعودية

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